Privacy Policy

1. Information We Collect

We may collect the following types of information:
 

• Personal Information: Name, address, phone number, email, date of birth.

• Health Information (PHI): Information related to your mental health, diagnoses, treatment plans, session notes, and other information shared in therapy sessions.

• Website Information: If you use our website, we may collect non-identifying information through contact forms (such as name and email) or cookies (see Section 6).
   

2. How We Use Your Information

Your information is used to:
 

• Provide mental health counseling and support services.

• Communicate with you regarding appointments and care.

• Maintain accurate clinical records in compliance with licensing and ethical standards.

• Respond to inquiries submitted through our website or other communication platforms.

• Comply with legal and regulatory obligations.

• ​We do not sell or share your personal or health information for marketing purposes.

3. Confidentiality and Disclosure

Your health and personal information is kept confidential and will only be disclosed:
 

• With your written consent.

• If required by law (e.g., risk of harm to self or others, abuse/neglect reporting, court order).

• To coordinate care with other healthcare providers, only with your permission.
   

4. Your Rights

You have the right to:
 

• Access and request copies of your health records.

• Request corrections to your health information.

• Request a restriction on certain uses or disclosures.

• File a complaint if you believe your privacy rights have been violated.

• ​Requests can be made in writing to McManus Counseling at the contact information listed below.
   

5. Data Security

We take appropriate technical and administrative measures to safeguard your personal and health information. This includes secure storage of clinical records and encryption of electronic communications where possible.

6. Website and Online Communications

Our website may collect basic analytics or use cookies to improve user experience. If you submit information via a contact form or email, we recommend avoiding personal health details, as standard email may not be fully secure. We will follow up through secure channels whenever possible.

7. Contact Information

If you have questions about this privacy policy or your rights, please contact:

McManus Counseling
134 Sturbridge Road
Charlton, MA
michael@mcmanuscounseling.net
508=450-2296

8. Policy Updates

This privacy policy may be updated periodically. Changes will be posted on our website with the effective date.